A citizen relationship management tool

Put the citizen at the center of your information system.
Offer them a single portal for all e-demarches, appointment scheduling, event registration and online payment.

Odoo • Image et Texte

Our Citizen Relationship Management (CRM) solution allows you to have a responsive and ergonomic website for your users. They will be able to have a personal space in order to :

  • Manage the activities of their household members

  • Carry out online procedures

  • To follow the current requests related to dematerialized processes

  • Register for Community Events

  • Make appointments with government officials

  • Pay online

The web portal can be easily managed by the agents of your Community with an easy-to-use back-office with many functionalities:

  • A website editor for a customization to your graphic charter

  • A request management interface for a regular follow-up

  • An editorial content management interface for a dynamic and attractive portal

  • A forms factory to easily and quickly set up online processes

  • A workflow factory to ensure that citizens can quickly process their procedures online

  • A tool for monitoring and analyzing results to track the progress of applications, evaluation of the most frequently used approaches, average response times, and much more

Odoo • Image et Texte

Hosting service and rgpd warranty

We offer secure hosting of your solution in compliance with European regulations
on data protection and confidentiality. 

some references

Available in the Horanet Go Solution

The Citizen Relationship Management module has been designed on the basis of the Horanet GO product, a full web-based centralized management tool with its Open Source modules.

our other solutions

Icone sport et loisirs

Sport and Leisure

A management tool for your swimming pools, skating rinks, sports fields and gymnasiums with its online portal and access control equipment.

Icone environnement

Environment

A management tool for your landfills with its online portal and access control equipment.

Icone application mobile

Mobile application

Coming soon, a citizen mobile application, customizable according to the needs of your users.